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Terms of Service
Effective Date: September 30, 2026
Welcome to the official e-commerce platform of MAISON DRESSING RANGEMENT, accessible at www.dressingrangement.com. These Terms of Service represent a legally binding agreement between you, the platform user and customer, and MAISON DRESSING RANGEMENT, the registered France-based home organization brand. Before you browse our product catalog, create a user account, place an order, or access any features and content hosted on our website, please read these terms carefully to understand your rights, responsibilities, and the rules that govern all interactions with our platform. As a brand founded by a team of home organization lovers, we are passionate about turning cluttered corners of your home into tidy, welcoming spaces with our compact, practical small storage racks, and these terms are designed to create a safe, transparent, and fair shopping environment for every user who shares our pursuit of a better organized living space. By accessing, browsing, or completing a purchase on www.dressingrangement.com, you confirm that you are at least 18 years of age (or the age of majority in your local jurisdiction), have the full legal capacity to enter into this binding agreement, and agree to comply fully with every provision outlined in these Terms of Service. If you do not agree to any part of these terms, you must immediately discontinue all use of our website and related services.
1. Platform Eligibility and User Account Registration
To access certain exclusive features of our website, including saving favorite products from our New Arrivals collection, tracking order history, and managing personalized shipping addresses, you may choose to register for a free MAISON DRESSING RANGEMENT user account. When you create an account, you agree to provide accurate, complete, and up-to-date personal information, including a valid active email address and correct full name. You are solely responsible for updating your account details promptly if any of your information changes, to ensure we can deliver order confirmations, shipping updates, and critical service notifications to you without disruption.
You are fully liable for safeguarding the login credentials for your account, including your unique username and password. You agree not to share your account access details with any third party, and you accept full and complete responsibility for all activities, actions, and orders that are conducted under your account, whether you have explicitly authorized those actions or not. If you detect any unauthorized access to your account, or any suspicious activity that may compromise your account security, you must notify our team immediately via our official contact email [email protected]. We reserve the right to suspend, temporarily restrict, or permanently terminate your user account at our sole discretion if we identify evidence of fake account registration, fraudulent order activity, repeated violation of these Terms of Service, or actions that threaten the operational security of our platform and the privacy of other users. We are not liable for any direct or indirect losses you incur as a result of your failure to maintain the confidentiality of your account login details.
2. Product Information, Pricing, and Availability
All products displayed on www.dressingrangement.com, including our new arrivals of multi-functional compact storage racks, are marketed and described with the highest level of accuracy possible. Our product pages clearly outline every key feature of each item, including materials, dimensions, weight capacity, assembly instructions, and functional advantages of our durable storage solutions made to hold your items steadily for long daily use. However, subtle variations in color, finish, and minor aesthetic details may exist between the physical product you receive and the digital photos displayed on our website, due to differences in individual screen display settings, natural material properties, and standard industrial manufacturing tolerances. These minor variations do not qualify as product defects, and they do not make a product eligible for unapproved return or refund requests outside the scope of our published Return and Refund Policy.
All product prices listed on our website are denominated in Euros, and all relevant French and European Union value-added tax (VAT) is already included in the displayed price, unless explicitly stated otherwise on individual product pages. We reserve the right to adjust product prices at any time at our sole discretion, in response to raw material cost fluctuations, logistics price adjustments, promotional campaign arrangements, or other operational business needs. The price that will be applied to your order is the exact price displayed on the product page at the moment you complete the formal checkout process and submit full payment for your order. MAISON DRESSING RANGEMENT is not obligated to honor previously listed lower prices for products if the price has been updated before you complete your payment.
While our team makes every reasonable effort to maintain accurate real-time inventory data on our platform, errors may occasionally occur that lead to the display of an “in stock” status for a product that is actually out of stock or discontinued. After you submit an order, our team will send you a formal order confirmation email within 24 hours. If your ordered product is confirmed to be out of stock and unavailable for shipment, we will notify you promptly via email and provide you with three optional solutions: a full store credit equal to your full order value, a free exchange for a similar comparable storage rack product of your choice, or a full refund processed back to your original payment method. We will never force you to accept a substitution product you do not want, and we will not process partial or delayed shipments for out-of-stock items without your explicit written consent.
3. Order Placement, Payment, and Security
When you submit an order through our checkout flow, this action constitutes a formal binding purchase offer sent from you to MAISON DRESSING RANGEMENT. We reserve the full right to accept or decline this order offer for any legitimate reason, including but not limited to detected fraudulent transaction indicators, incorrect or incomplete shipping information provided in your order, suspected underage purchaser status, or the scenario where the product you ordered is confirmed to be out of stock after inventory verification. Our formal acceptance of your order is only confirmed when we send you a separate shipment notification email confirming your order has been dispatched from our warehouse located at 21 Cité de la Sucrerie, 02470 Neuilly-Saint-Front, France. No purchase contract is deemed fully formed between you and MAISON DRESSING RANGEMENT before this shipment confirmation email is issued.
All payments for orders on our website are processed through our certified, PCI-DSS compliant third-party payment processing partners. We support all major widely accepted payment methods including Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and other local European e-wallet payment solutions. By submitting your payment information during checkout, you confirm that you are legally authorized to use the selected payment method, and you authorize us and our payment partners to charge the full total order amount (including any applicable shipping fees as outlined in our Shipping Policy) to your selected payment account. Our internal servers never store your full sensitive payment card details, and all payment data transmission is protected by industry-leading end-to-end encryption to prevent unauthorized access.
We reserve the right to conduct additional fraud verification checks for any high-value or high-risk orders to protect both our customers and our business from unauthorized fraudulent charges. These verification checks may include requesting additional identity verification documents, confirming the billing address associated with your payment method, or contacting you via phone at the contact number you provided in your order. If you fail to complete this required verification process within 3 business days, we reserve the right to cancel your order fully and issue a full refund back to your original payment method.
4. User Conduct and Prohibited Activities
When you use the www.dressingrangement.com platform, you agree that you will not engage in any of the following prohibited activities, which we consider material violations of these Terms of Service:
- Copying, modifying, distributing, publicly displaying, or commercially exploiting any content hosted on our website, including product photos, brand text descriptions, website design elements, logo assets, and product video content, without our explicit prior written permission. All intellectual property rights for all content published on our platform belong exclusively to MAISON DRESSING RANGEMENT.
- Using automated programs, bots, web scrapers, crawlers, or other unauthorized tools to access, extract, or harvest data from our website in bulk, for any commercial or non-commercial purpose.
- Submitting false, fraudulent, or misleading order information, including intentionally placing fake orders, filing fake product defect claims, or attempting to make unauthorized chargeback requests to your payment provider for fully legitimate orders that have been delivered to you.
- Using our platform to post, transmit, or distribute any malicious software, viruses, harmful code, or offensive content including hate speech, discriminatory remarks, harassment, obscenity, or content that infringes on the legal rights of other users or third parties.
- Impersonating any other individual, business, or entity, including falsely claiming to be an authorized employee or representative of MAISON DRESSING RANGEMENT.
- Interfering with, disrupting, or launching attacks against the normal operation of our website, including launching distributed denial of service (DDoS) attacks, exploiting security vulnerabilities in our platform, or accessing our server systems without explicit authorization.
- Reselling our purchased MAISON DRESSING RANGEMENT products in bulk under a different brand name, or engaging in unauthorized commercial distribution of our storage rack products without signing an official wholesale partnership agreement with our team.
If we identify that you have engaged in any of the above prohibited activities, we reserve the right to immediately terminate your user account, restrict your future access to our entire website, cancel any pending unshipped orders you have placed, and pursue all available legal remedies against you to recover any losses or damages we incur as a direct result of your violation.
5. Return, Refund, and Shipping Terms Reference
All return, exchange, and refund activities related to your purchases on our platform are governed explicitly by our standalone published Refund and Returns Policy, which you can access directly via the dedicated link on our website footer. We explicitly remind all users that our platform strictly enforces the no refund-only rule: no standalone cash refund will ever be approved for a customer who chooses to retain possession of the purchased product. All valid refund processing is permanently tied to the full return of the eligible physical product back to our warehouse, in compliance with all requirements outlined in our Refund and Returns Policy.
All shipping related rules, including order processing timelines, delivery coverage regions, shipping fee structures, estimated delivery windows, package tracking arrangements, and procedures for undelivered or misdirected parcels are fully defined in our official published Shipping Policy, also available via the public link on our website. By placing an order on our platform, you agree to comply with all terms outlined in both our Refund and Returns Policy and Shipping Policy, which are legally considered incorporated into and form an integral part of these overarching Terms of Service.
6. Intellectual Property Rights
All content, materials, and assets hosted on www.dressingrangement.com, including but not limited to our brand name MAISON DRESSING RANGEMENT, our registered logos, all product text descriptions, original photography, video content, website interface design, layout structure, software code, original copy content including the “New racks tidy every corner” tagline, and all other digital assets, are the exclusive intellectual property of MAISON DRESSING RANGEMENT, and are protected by French, European Union, and global copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable personal license to access, browse, and make personal non-commercial use of our website content for the sole purpose of shopping for our home organization products. You are not permitted to reproduce, duplicate, copy, sell, resell, or exploit any part of our platform content for any commercial purpose without our explicit advance written approval. You also agree not to remove, alter, or obscure any copyright, trademark, or other proprietary rights notices displayed on our website. If you believe any content on our platform infringes on your own intellectual property rights, you may contact our team with a formal notice via our official email [email protected], and we will process your valid claim in full compliance with applicable French copyright regulations.
7. Limitation of Liability and Disclaimers
The www.dressingrangement.com platform and all services and products provided via the website are offered on an “as is” and “as available” basis, without any explicit or implied warranties of any kind, except for warranties that cannot be legally excluded under applicable mandatory consumer protection laws. MAISON DRESSING RANGEMENT does not guarantee that our website will be completely uninterrupted, 100% error-free, or fully free from viruses or other harmful components at all times. We will perform regular maintenance to minimize service disruptions, but we cannot be held liable for temporary short-term website downtime caused by necessary system maintenance, server updates, or technical failures outside of our reasonable control.
To the maximum extent permitted by applicable law, MAISON DRESSING RANGEMENT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or purchased products, including but not limited to lost profits, lost savings, data loss, or personal property damages that exceed the total amount you actually paid for the specific order that gives rise to the claim. Our total aggregate liability for any and all disputes related to our platform and services will never exceed the total sum of money you have paid to MAISON DRESSING RANGEMENT in the 12 month period immediately preceding the date the claim is filed.
Nothing in these Terms of Service is intended to exclude or limit any of your mandatory statutory consumer rights that cannot be waived under applicable French and European Union consumer protection laws, and all those rights remain fully protected for eligible customers.
8. Policy Modifications and Governing Law
MAISON DRESSING RANGEMENT reserves the right to update, modify, or revise these Terms of Service at any time at our sole discretion, to reflect changes to our business operations, new legal regulatory requirements, or new features added to our e-commerce platform. When we make material changes to these terms, we will update the effective date at the top of this page, post a prominent public notification on the homepage of www.dressingrangement.com, and send a formal notification email to all registered user accounts. Your continued use of our website and submission of new orders after the revised terms take effect will constitute your full acceptance of all updated provisions.
These Terms of Service are governed by, and interpreted in full accordance with, the laws of France, without regard to its conflict of law rules. Any dispute, claim, or controversy arising out of or related to your use of our website, your purchase of products from our platform, or these Terms of Service will be submitted to the exclusive jurisdiction of the courts located in the relevant judicial district covering our Neuilly-Saint-Front business location in France.
9. Contact Information
If you have any questions, comments, or formal inquiries regarding any part of these Terms of Service, you may reach our legal and customer support team via the following official contact channels:
- Official Contact Email: [email protected]
- Physical Business Address: MAISON DRESSING RANGEMENT, 21 Cité de la Sucrerie, 02470 Neuilly-Saint-Front, France
- Contact Phone Number: +33 3 2371 3721
Our team will respond to all valid term-related inquiries within 3 business days, to ensure you have full clarity on your rights as a valued member of our MAISON DRESSING RANGEMENT community, as we work together to build better organized homes for every customer.