MAISON DRESSING

Privacy Policy

‌Effective Date: September 30, 2026‌

Welcome to the privacy policy of MAISON DRESSING RANGEMENT, accessible via our official website www.dressingrangement.com. At MAISON DRESSING RANGEMENT, we are passionate about turning cluttered corners of your home into tidy, welcoming spaces with our compact, practical small storage racks, as shared on our platform. We are fully committed to protecting the personal data, privacy rights, and digital safety of every user who browses our new arrivals, explores our home organization solutions, interacts with our e-commerce features, or uses any service provided through our website. This document is designed to clearly explain how we collect, process, store, share, and protect your personal information, in full compliance with applicable French, European, and global data protection regulations, including the General Data Protection Regulation (GDPR), the French Data Protection Act (CNIL), and other relevant local privacy laws that apply to our operations as a France-based home organization brand founded by a team of home organization lovers. By accessing, browsing, or making a purchase on www.dressingrangement.com, you confirm that you have read, understood, and agreed to all the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we kindly ask you to discontinue use of our website and related services immediately.

1. Information We Collect From You

We only collect information that is necessary to deliver, improve, and secure our e-commerce services, and to provide you with the smooth, convenient shopping experience that aligns with our mission of creating better organized homes for every customer. The categories of information we may gather include the following:

1.1 Information You Provide Voluntarily

This refers to all data you actively share with us when you interact with our website:

  • ‌Account Registration Data‌: When you create a user account on our platform, we collect your full name, valid email address, chosen password, and preferred contact language. This account lets you save your favorite multi-functional compact storage racks, track your order history, save shipping addresses, and access exclusive updates about our new arrivals that feature durable materials made to hold your items steadily for long daily use.
  • ‌Transaction and Shipping Data‌: When you place an order for our storage racks or related home organization products, we collect your full billing and shipping address, phone number, payment method details, and order-specific preferences. We share only the minimum required payment data with our certified payment processing partners to complete your transaction, and we never store full credit card or debit card details on our own internal servers.
  • ‌Communication Data‌: When you reach out to us via our official contact email [email protected], fill in a contact form on our website, send us a customer service inquiry, or leave a product review, we collect the content of your messages, your contact details, and any additional information you choose to share with our team, such as feedback about our new racks that tidy every corner of your living space.
  • ‌Survey and Preference Data‌: If you choose to participate in optional customer surveys, contest entries, or market research campaigns we run, we collect your responses, which help us improve our product offerings to better serve customers facing limited living space challenges that can make daily life feel overwhelming.

1.2 Information We Collect Automatically

When you visit www.dressingrangement.com, our systems automatically gather certain technical information to optimize website performance and security:

  • ‌Device and Log Data‌: We record your IP address, browser type and version, operating system, device type, unique device identifiers, time zone setting, referring website URLs, pages you visit on our site, time spent on each page, download errors, and other anonymous browsing statistics. This data helps us identify technical issues, troubleshoot website bugs, and understand how users navigate our product catalog of compact storage racks.
  • ‌Cookie and Tracking Technology Data‌: We use first-party and certified third-party cookies, web beacons, pixel tags, and similar tracking technologies to remember your preferences, streamline your checkout process, deliver personalized product recommendations for our new arrivals, and analyze overall website traffic patterns. You can adjust your browser settings to refuse cookies at any time, but please note that disabling cookies may limit your access to certain full features of our e-commerce website.

1.3 Information We Obtain From Third Parties

In limited circumstances, we may receive additional verified information about you from trusted third-party sources, including secure payment processors, shipping and logistics partners, anti-fraud verification services, and social media platforms if you choose to link your social media account to your MAISON DRESSING RANGEMENT user account. We only accept this information if the third party has your explicit permission to share it with us, and we use this data exclusively to verify your identity, prevent fraudulent transactions, and improve the safety of our e-commerce platform.

2. How We Use Your Personal Information

Every piece of your personal data is used for clear, legal, and transparent purposes that directly relate to delivering our high-quality home organization products and services to you. We process your information only when we have a valid legal basis for the processing, including your consent, the necessity of data processing to fulfill our contractual obligations to you, compliance with our legal requirements as a France-based business, and our legitimate business interests that do not override your fundamental privacy rights. The specific uses of your information include:

  • To process, confirm, fulfill, and ship your orders for our multi-functional compact storage racks, send you order status updates, handle payment processing, and manage returns, refunds, and after-sales support related to your purchase. Our team based at 21 Cité de la Sucrerie, 02470 Neuilly-Saint-Front, France will coordinate with our logistics partners to ensure your items are delivered to your designated address safely and on time.
  • To maintain and manage your user account, verify your identity, and provide you with account-related support, including password reset services, order history access, and personalized product lists.
  • To send you important administrative communications about our website, including updates to our terms of service, changes to this Privacy Policy, security alerts, and technical maintenance notifications that impact your use of www.dressingrangement.com.
  • To send you optional marketing communications about our new arrivals, exclusive promotions, home organization tips, and new product launches, only if you have explicitly opted in to receive these messages. You can unsubscribe from all marketing emails at any time by clicking the “unsubscribe” link located at the bottom of every marketing message, or by sending a direct request to our contact email [email protected].
  • To improve, test, and optimize our website, products, and user experience: we analyze aggregated browsing and transaction data to identify which of our compact practical small storage racks are most popular with customers, improve our website loading speed, fix technical glitches, and develop new home organization solutions that address the limited living space challenges faced by our community.
  • To detect, investigate, and prevent fraudulent transactions, unauthorized access to our systems, data breaches, and other illegal activities that could harm our users, our brand, or our business operations. This data processing also helps us enforce our website terms of service and protect the security of all our customers.
  • To comply with all legal obligations, including responding to valid legal requests from public authorities, tax authorities, or law enforcement bodies in France and the European Union, as required by applicable laws.
  • To personalize your browsing experience: we use your browsing history and stated preferences to show you product recommendations for storage racks that match your home organization needs, so you can easily find the perfect new racks to tidy every corner of your home.

3. Sharing of Your Personal Information

We never sell, rent, or lease your personal information to unaffiliated third parties for their own marketing purposes without your explicit written consent. We only share your data in the strictly limited circumstances outlined below, and all shared data is protected by strict data protection agreements that require recipients to uphold the same high privacy standards we follow:

  • ‌Trusted Service Providers‌: We share necessary information with our carefully selected third-party service providers who perform essential functions on our behalf to run our e-commerce operations. These providers include certified payment processors, shipping and logistics partners, cloud hosting service providers, website analytics platforms, email delivery services, customer support outsourcing partners, anti-fraud service vendors, and IT maintenance teams. All these third parties are legally bound to protect your personal data, and they are not permitted to use your information for any purposes outside of the specific services they are contracted to deliver to us.
  • ‌Business Transfer Circumstances‌: In the event of a merger, acquisition, asset sale, or partial or full transfer of our business operations, your personal information may be transferred to the acquiring entity. We will require the new owner to continue to uphold the terms of this Privacy Policy, and we will notify all registered users via email and a prominent notice on our www.dressingrangement.com website before any transfer of your personal data takes place.
  • ‌Legal and Regulatory Requirements‌: We may disclose your personal information if we are required to do so by valid legal order, court summons, government investigation, or other applicable legal process, or if we reasonably believe that disclosure is necessary to protect our legal rights, protect the safety of our users or the general public, address a security threat, or comply with our obligations under French and European law.
  • ‌With Your Explicit Consent‌: Outside of the scenarios listed above, we will always ask for your explicit opt-in consent before sharing your personal data with any third party for any other purpose, and you have the full right to withdraw this consent at any time.

4. Data Retention and Security

We only retain your personal information for as long as it is strictly necessary to fulfill the specific purposes for which we collected it, as outlined in this Privacy Policy, and for as long as required by applicable legal retention periods under French commercial, tax, and data protection laws. For example:

  • We keep your order transaction data for 10 years to comply with French tax and commercial record-keeping requirements, after which this data is securely anonymized or permanently deleted.
  • We keep your account profile information for as long as you maintain an active user account on our website. If you choose to delete your account, we will permanently erase all your personal account data within 30 days, except for the data we are legally required to retain for compliance purposes.
  • We keep marketing opt-in records for as long as you remain subscribed to our marketing communications, and 3 years after you choose to unsubscribe, to demonstrate our compliance with anti-spam regulations.

We implement industry-standard, rigorous technical, organizational, and physical security measures to protect your personal information from unauthorized access, accidental loss, destruction, alteration, or misuse. Our website uses end-to-end TLS 1.3 encryption for all sensitive data transfers, including checkout pages and account login forms. Our internal servers hosting personal data are stored in certified, secure cloud facilities located within the European Economic Area (EEA), protected by multi-factor authentication, regular security audits, firewalls, and 24/7 security monitoring. Our team members with access to your personal data are required to complete regular data protection training, and are bound by strict internal confidentiality agreements. In the unlikely event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant French data protection authority (CNIL) without undue delay, in full compliance with GDPR requirements.

Please note that no method of data transmission over the internet, or electronic data storage system, is 100% completely secure. While we do everything in our power to protect your personal information, we cannot guarantee absolute unconditional security of all data you transmit to our website, and any transmission of data to our platform is done at your own risk.

5. Your Data Protection Rights

As a user located in the European Economic Area, or whose personal data is processed by our France-based business, you hold a comprehensive set of data protection rights under applicable law. You can exercise all these rights at any time, free of charge, by submitting a request to our data protection team via our official contact email [email protected], or by sending a physical request letter to our business address at 21 Cité de la Sucrerie, 02470 Neuilly-Saint-Front, France, via our contact phone number +33 3 2371 3721 for verification purposes. The rights you are entitled to include:

  • ‌Right of Access‌: You can request a free copy of all personal data we hold about you, alongside full details about how we process that data, who we have shared it with, and the expected data retention period.
  • ‌Right to Rectification‌: If you find that any of your personal information stored on our systems is incomplete, inaccurate, or out of date, you have the right to request immediate correction and update of that data, at no cost to you.
  • ‌Right to Erasure (Right to be Forgotten)‌: Under specific circumstances, such as when your personal data is no longer necessary for the original purposes we collected it for, you withdraw your consent for processing, or the processing is no longer compliant with applicable law, you can request the permanent deletion of all your personal data from our systems. We will honor this request unless we have a compelling legitimate legal reason to retain certain data, such as an ongoing legal dispute or mandatory legal retention obligation.
  • ‌Right to Restriction of Processing‌: You have the right to ask us to suspend the processing of your personal data in scenarios where you contest the accuracy of the data, the processing is unlawful but you do not want us to delete the data, we no longer need the data for our original processing purposes but you require it to establish, exercise, or defend legal claims, or you have objected to our legitimate interest based processing while we verify if our legitimate grounds override your objection.
  • ‌Right to Data Portability‌: You can request that we provide all the personal data you have directly provided to us, in a structured, commonly used, machine-readable format, and you have the right to request that we transfer this data directly to another data controller, where technically feasible.
  • ‌Right to Object‌: You have the full right to object to our processing of your personal data that is based on our legitimate business interests, at any time, for reasons related to your specific situation. We will stop processing your personal data unless we can demonstrate compelling, legitimate, overriding grounds for the processing that take priority over your rights, or if the processing is required for the establishment, exercise, or defense of legal claims. You also have the absolute unconditional right to object at any time to our processing of your personal data for direct marketing purposes, and we will immediately stop all marketing communications to you after we receive your request.
  • ‌Right to Withdraw Consent‌: If you have previously given us explicit consent to process your personal data for any specific purpose, you can withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of any data processing we carried out before your withdrawal request was received.
  • ‌Right to Lodge a Complaint‌: If you believe that our processing of your personal data violates applicable data protection regulations, and you are not satisfied with our response to your privacy-related request, you have the right to submit a formal complaint to your local national data protection authority, or the French supervisory authority CNIL, located in Paris, France.

We will respond to all valid user privacy requests within one month of receiving them. If your request is particularly complex or you submit a large number of simultaneous requests, we may extend our response period by up to two additional months, and we will notify you of this extension within the first month of receiving your request. We will never charge you any fee for exercising your data protection rights, unless your request is clearly manifestly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee, or refuse to act on the request, with full justification provided to you.

6. Cross-Border Data Transfers

As a France-based brand, all of our core data hosting and processing operations are initially carried out within the territory of France and the wider European Economic Area (EEA). However, some of our third-party service providers may be located in countries outside of the EEA. When we transfer your personal data to destinations outside the EEA, we will ensure that appropriate, legally compliant safeguards are put in place to protect your personal data, as required by GDPR rules. This includes using standard data protection clauses that have been formally approved by the European Commission, verifying that the recipient country has an adequate level of data protection confirmed by an official European Commission adequacy decision, or working with certified US-based service providers under the EU-US Data Privacy Framework. You can request a full copy of these cross-border data transfer safeguards by contacting our team at [email protected] at any time.

7. Children’s Privacy

Our e-commerce website and home organization products are designed and intended for use by adults aged 18 years and older. We do not knowingly collect any personal information from children under the age of 16, and we have no intention of targeting our marketing communications to underage children. If we discover that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will immediately take all steps to permanently delete that information from our servers. If you are a parent or guardian and you believe that your child has provided us with their personal data, please contact us immediately at [email protected], and we will resolve the issue promptly.

8. Links to Third-Party Websites

Our www.dressingrangement.com website may occasionally contain hyperlinks to external third-party websites that are operated and controlled by parties unrelated to MAISON DRESSING RANGEMENT. This includes links to payment provider portals, social media platforms, partner blogs, or recommended home organization content sites. Please be aware that we hold no control over the privacy policies, content, or data processing practices of these external third-party websites. Once you leave our official website and navigate to a third-party platform, your browsing activity and any data you share on that external site is governed by that platform’s own separate terms of service and privacy policy. We strongly recommend that you review the privacy policy of every website you visit before submitting any of your personal information, and we do not accept any responsibility or liability for the practices of external third-party sites.

9. Updates to This Privacy Policy

We may occasionally revise and update this Privacy Policy from time to time to reflect changes in our business operations, new legal requirements, new website features, or updated industry privacy standards. When we make material changes to this policy, we will update the “Effective Date” listed at the very top of this document, and we will post a prominent, clear notification on the homepage of www.dressingrangement.com to inform all users that the policy has been revised. For registered users who have an active account with us, we will also send a formal notification email to your registered email address to alert you of the changes. We encourage all users to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our website and e-commerce services after the updated policy goes into effect will constitute your full acknowledgement and agreement to the revised terms.

10. Contact Information for Privacy Inquiries

If you have any questions, concerns, comments, or formal requests related to this Privacy Policy, our data processing practices, or your personal data rights, you can reach our dedicated data protection team through any of the following official channels:

  • Official Contact Email: [email protected]
  • Physical Business Address: MAISON DRESSING RANGEMENT, 21 Cité de la Sucrerie, 02470 Neuilly-Saint-Front, France
  • Contact Phone Number: +33 3 2371 3721

Our team is committed to responding to all privacy-related inquiries promptly and thoroughly, to ensure that you have full clarity and confidence in how we protect your personal information as you shop for our durable, practical storage racks to build your better organized home.